If you recieve a threat
If you or a family member receives a threat, this should always be treated as legitimate and serious until proven otherwise.
The first thing to do is:
Consider if it should be escalated to the Police
If a threat is serious, personal and involves a physical threat to you or your family, then you should consider taking the threat to the Police in the first instance.
Talk to your manager
For more information contact the Government Health and Safety Lead by email on govthealthandsafety@corrections.govt.nz