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Good Practice Guides
View good practice guidance for the sector.
Service Delivery Functions
Date:
22 Jul 2019
Different functions performed in front-facing service spaces carry with them differing risks. We have grouped the functions into the four following broad risk groupings. It is important to note that these groupings relate to particular functions and not agencies. Agencies may have multiple functions within their responsibilities and/or dynamic functions that flow in and out of these groups due to higher periodic risk exposure.
Contextual Note - Balancing Service Design, Service Delivery and Security
Date:
22 Jul 2019
This note discusses the importance of balancing effective service design, delivery, and security.
Physical Security in Government Workplaces - Ten Reflective Questions for Better Governance
Date:
22 Jul 2019
These questions have been developed to assist leaders to understand and explore the performance of their agencies in handling physical security issues related to violence and aggression, and potentially also to reflect on their own leadership across this domain. The questions are focused at governance level and are intended to help personal reflection, internal conversations, and thinking.
Good Practice Guide - Lockdown in Government Workplaces
Date:
22 Jul 2019
This guide helps government organisations to think about locking down government workplaces.
Good Practice Guide - Hostage Situations
Date:
22 Jul 2019
This guide supports government organisations to think about how they might respond to the risk of hostage situations in government workplaces.
Good Practice Guide - Family Violence in the Workplace
Date:
22 Jul 2019
This guide provides information about how government organisations can respond to family violence in the workplace.
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